A Highly accomplished Instructional Designer with a proven track record in designing and developing impactful training programs for Customer Care Operations, Field Operations, and Business Operations. I'm proficient in supporting 2000+ employees within National teams through engaging eLearning delivery and dynamic instructional videos. 

I'm passionate about leveraging the latest instructional technologies and methodologies, and committed to creating innovative learning solutions that empower employees to thrive in their roles. With a keen eye for detail and a results-driven approach, I aim to elevate organizational performance by delivering exceptional training experiences that resonate with learners and drive tangible business outcomes.